At Terrace Platforms, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information, including:
- Personal Information: When you contact us, fill out a form, or sign up for our services, you may provide personal information such as your name, email address, phone number, and any other details you provide.
- Non-Personal Information: We also collect non-personal information through cookies, analytics tools, and server logs, such as your IP address, browser type, operating system, and other usage data. This information helps us understand how visitors use our website and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with requested services and respond to your inquiries.
- To improve our website’s content, functionality, and user experience.
- To send you updates, newsletters, or promotional materials (with your consent).
- To comply with legal obligations or protect our legal rights.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These may include:
- Essential Cookies: These are necessary for the operation of the website.
- Analytics Cookies: These help us understand how users interact with our website, so we can enhance its functionality.
- Marketing Cookies: These cookies are used to track your interactions with ads and marketing campaigns.
You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly without them.
4. Third-Party Services
We may use third-party service providers to assist in operating our website, conducting business, or servicing you. For example:
- Google Analytics: To analyze website traffic and improve user experience.
- Email Marketing Services: If you subscribe to our newsletter, we may use third-party email marketing services like Mailchimp to send you updates.
These third parties are obligated to protect your data and are not permitted to use your information for any other purpose.
5. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, so while we strive to protect your personal data, we cannot guarantee its absolute security.
6. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except as follows:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business or provide services to you (e.g., website hosting, email marketing).
- Legal Requirements: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or ensure safety.
7. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update your personal information if it’s inaccurate or incomplete.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or by contacting us directly.
To exercise your rights, please contact us at [Insert Your Contact Email].
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We recommend that you review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Terrace Platforms
Email Address: support@terraceplatforms.com
11. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
1. Right to Know
You have the right to request information about the personal data we collect, use, disclose, and sell. You may request the following:
- The categories of personal information we collect.
- The specific pieces of personal information we have collected.
- The categories of sources from which we collected personal information.
- The business or commercial purpose for collecting or selling personal information.
- The categories of third parties with whom we share personal information.
2. Right to Deletion
You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions. For example, we may retain information if necessary for legal obligations or to complete a transaction.
3. Right to Opt-Out
You have the right to request that we do not sell your personal information to third parties. As of now, we do not sell personal information, but we may share certain data with third parties (e.g., for analytics or advertising purposes). If this practice changes in the future, we will notify you and offer an opportunity to opt-out.
4. Right to Non-Discrimination
You have the right to exercise your CCPA rights without fear of discrimination. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised any of your CCPA rights.
12. How to Exercise Your CCPA Rights
To request access to your personal information, request deletion of your personal information, or opt-out of the sale of your personal information, you can contact us at:
Email: [Insert your contact email]
Phone: [Insert your contact phone number]
Mail: [Insert your physical address]
Please note that we may ask you to verify your identity before processing any requests, and certain exceptions may apply based on legal requirements.
13. Verification of Identity
To protect your privacy and the security of your data, we may require you to verify your identity before fulfilling your CCPA request. This could involve providing information that allows us to confirm that you are the person about whom we’ve collected data.
We will use the information you provide solely for the purpose of verifying your identity and processing your request.
14. Do Not Track (DNT)
Some web browsers may send a Do Not Track (DNT) signal to websites. At this time, we do not respond to DNT signals, but we will continue to provide information on how we collect, use, and share data, as well as how users can manage cookies.